Free kit · Lash techs
12 copy-paste replies, each with a quick lesson on why it works, for the messages lash techs get all day, plus a fill-in-the-blank booking policy. Free. Swap the [brackets] for your own prices and links, and you’re set.
Written to sound like a real person, not a robot. Make them yours.
Hey [Name]! 💕 Thanks for asking. Here’s my menu: Classic full set: $[ ] Hybrid full set: $[ ] Volume full set: $[ ] Fills (within [2–3] weeks): $[ ] You can book right here: [booking link] Not sure which set fits your look? Send me a pic and I’ll help you pick ✨
Why it works: Price first, then the link, then an offer to help. Clients who get a quick, clear menu are less likely to ghost.
Hi [Name]! My live calendar is always here: [booking link] If you don’t see a time that works, tell me your best days and I’ll add you to my cancellation list 🙌
Why it works: A cancellation list turns a “no openings” into a future booking instead of a lost client.
Great question! Quick guide: ✨ Classic: natural, mascara look ✨ Hybrid: a little fuller, still soft ✨ Volume: full and fluffy Send me an inspo pic and I’ll tell you which one gets you there. Book here when you’re ready: [booking link]
Why it works: Asking for an inspo pic starts a real conversation and shows you know your craft.
A full set takes about [ ] hours and fills take about [ ] minutes. Come ready to relax, a lot of my clients nap 😴 Book here: [booking link]
Why it works: Setting the time up front stops the “how much longer?” texts and the rushed, late clients.
Yes! I take a $[ ] deposit to hold your spot. It goes toward your service total. You’ll see it when you book: [booking link] My full policy is here: [policy link]
Why it works: Saying the deposit goes toward the total makes it feel fair, not like an extra fee.
Yes please! 📸 Send it right here and I’ll let you know which set and length gets you that look.
Why it works: Short and excited. You get the pic you need to quote the right set.
Thanks for the heads-up, [Name]! I can hold your spot for up to [15] minutes. After that I may need to shorten the service or reschedule so I stay on time for my next client. Drive safe 🚗
Why it works: Kind, but clear. Your next client’s time is protected without a fight.
No worries, [Name]! You can pick a new time here: [booking link] Just a reminder: changes made less than [24/48] hours before your appointment [lose the deposit / have a $[ ] fee], per my policy. Thanks for understanding 💕
Why it works: The booking link comes first so they rebook right away. The policy reminder comes second and stays friendly.
Hi [Name], I missed you today! I hope everything is okay. Per my policy, the deposit covers the missed time. If you’d like to rebook, a new deposit holds your next spot: [booking link]
Why it works: Check on them first. Then the policy does the talking, so it isn’t personal.
Please keep them dry for the first [24] hours so the glue can fully set. After that, wash them gently every day with lash cleanser, brush them out, and skip oil-based products near your eyes. Here’s my full aftercare: [aftercare link]
Why it works: Good aftercare means better retention, which means happier clients and more fills.
Hey [Name]! Hope you’re loving your lashes 😍 Fills are best within [2–3] weeks. Want me to save you a spot? [booking link]
Why it works: Fills are your steady money. A friendly nudge keeps your calendar full.
I don’t offer [service] right now, but thank you for asking! If you’d like lashes, here’s my menu and booking link: [booking link] 💕
Why it works: Even a “no” ends with your menu, so the chat still has a next step.
Post it in your highlights, your booking page, and your link in bio. Fill in the [brackets].
A $[ ] non-refundable deposit is required to book. It goes toward your total.
After [15] minutes late, your service may be shortened or rescheduled, and the deposit may be kept.
Please give at least [24/48] hours’ notice. Late changes [lose the deposit / have a $[ ] fee].
No-shows lose the deposit. A new deposit is needed to rebook.
Fills are for appointments within [2–3] weeks and at least [40–50]% of lashes still on. Otherwise it’s booked as a full set.
Come with clean lashes: no mascara or eye makeup. Please arrive without caffeine-jitters if you can, you’ll be lying still for a while.
Tell me before your appointment about allergies, eye conditions, or recent eye procedures. A patch test is available on request.
I accept [cash / card / Cash App / etc.]. Tips are appreciated, never required.
MY BOOKING POLICY Booking + deposit A $[ ] non-refundable deposit is required to book. It goes toward your total. Late arrivals After [15] minutes late, your service may be shortened or rescheduled, and the deposit may be kept. Cancel or reschedule Please give at least [24/48] hours’ notice. Late changes [lose the deposit / have a $[ ] fee]. No-shows No-shows lose the deposit. A new deposit is needed to rebook. Fills Fills are for appointments within [2–3] weeks and at least [40–50]% of lashes still on. Otherwise it’s booked as a full set. Come prepared Come with clean lashes: no mascara or eye makeup. Please arrive without caffeine-jitters if you can, you’ll be lying still for a while. Health + safety Tell me before your appointment about allergies, eye conditions, or recent eye procedures. A patch test is available on request. Payment I accept [cash / card / Cash App / etc.]. Tips are appreciated, never required.
This is a starting template, not legal advice. Change it to fit your business and your local rules.
We set up your Instagram so a client comments one word and gets your menu and booking link in their DMs within seconds, even mid-set with glue on your fingers. If you commented a word to get this kit, you just watched it work.
$500 one time for the full setup. Your ManyChat plan is billed separately by ManyChat. See details.